Frequently Asked Questions

How To Buy?

1) Send inquiry to Audop, let Audop knows which machine you are looking for and your detailed requirements;
2) Audop send you quotation and specifications per your inquiry;
3) Confirm the quotation and specifications with Audop;
4) Place order to Audop, Audop sends Contract and Proforma Invoice with bank information to you, and you transfer payment or deposit according to payment terms in the contract;
5) Audop starts production and inspects it and notice you once production is finished.
6) Audop invite you to visit factory to inspect machines before shipment if you like;
7) Transfer balance if any, Audop arranges shipment for you and sends documents for custom clearance to you as soon as possible;
8) Audop provides after-sale services in lifelong time of the machines.

Delivery Time

With each machine we sell, we try to quote you a realistic delivery time. Most machinery that we sell is made to your own individual specifications. Please feel free to contact us for a specific delivery time on a particular order. We feel that a quality set of machinery that is often used for a long time requires time and attention to every detail.Most of our items are made to order and take approx. 60-90 working days from order to delivery. If however you cannot wait for the suggested delivery time,please contact us and we will make any arrangements we can to accommodate your requirements.

Packaging

For international transport, simple wooden framework on pallets or fumigation-free wooden cases are used, which depends on your handling and transport requirements. All the key parts of the machinery will be painted with anti-rust oil before shipment. Every order receives the greatest attention to detail and is meticulously packaged with care.

Installation & Commissioning Service

Audop will send engineers to the buyer's factory for the installation and commissioning service on your request.

Training

Only trained personnel are in a position to take full advantage of the performance potential of their machine/system and thus achieve cost effectiveness.
We will be pleased to train your (new) employees on your request.

Warranty & Service

The equipment will be manufactured from good raw material and in accordance with the international accepted standard. Audop offers 12 month guarantee since the installation in the buyer's factory. Extended warranty service is a available, please contact us to learn more. After the guarantee time, Audop will offer life long spare parts supply.

Not found here

Please contact us without any hesitation:
Phone:+86 186 622 37211
Email: [email protected]